We at Bhoomi Garden Centre strive to provide the best of service when buying our products online. Shipping is done through only reputed courier agencies to ensure your products reach you in good condition within the best possible time. Shipping is done only on the working days i.e No shipping on Sunday/Public holiday. Currently we are limited to the Bangalore city only. The product prices are inclusive of all taxes. Delivery charges for bulky items might be extra but that would be mentioned clearly in the product details. If you prefer a faster delivery, than an express delivery package of the courier company will be used with an additional cost. We offer multiple methods to make payments for your order: Credit Cards & Debit Cards (including Maestro cards), Net Banking and by PayTM. Bhoomi Garden Centre and our trusted payment gateway partners use secure encryption technology to protect your card information at all times. Our trusted Payment Gateway Partner (Razorpay) will make sure that your payment is absolutely secure and your details are protected We deliver free of cost, for all orders above ₹ 550 within Bangalore. Orders are dispatched within 3-5 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 4 to 7 working days. Delivery of all orders will be made to the address as mentioned by you at the time of placing the order. At any point through the shipping and delivery process, you would be able to track the status of your order If the product is not proper or if the packaging is tampered with, please refuse to accept the package and return the package to the delivery person. Call our customer care at +91 7760683564 or email us at orders@bhoomigardencentre.com, mentioning your Order ID. Please make sure that the original product tag and packing is intact when you send us the product back. We will personally ensure that a brand new replacement is issued to you at no additional cost to you. You can track the order. After we ship the item a tracking id will be mailed to you and you may check the shipment status at our shipping partner’s website. You can cancel your order by calling us before the order is dispatched from our outlet. We do cater to bulk orders as well. Kindly contact us at +91 7760683564 or e-mail us at orders@bhoomigardencentre.com